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sssoooopppp
，
2019/09/13
Downloading problem
It seems even on an iPad running iOS 12+, downloading will freeze at 99%. And once quitting the app, all programs on the to-be-downloaded on the list will disappear.Update on 13 Sep. Got email from the App developer and the freezing problem has been fixed. So no problem downloading now. Though occasionally if the video is over 15 min, the downloading will be really slow, and require a force-close of the app and a second attempt of downloading usually works. All in all, thanks for the prompt help. 😀
開發者回覆
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Thank you for reporting a problem with downloads failing to complete.Our engineers have now repaired the problem, so you should be able to download videos normally. It may help to force-close your app and re-launch it. If you continue to experience any problems downloading videos on the iOS app, please let us know at contact@ted.com. Thank you!
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